BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20220323T170000Z DTEND:20220323T200000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:2022 03 23 Chamber Training Series - Module 2 : Dealing with Workplace Conflict DESCRIPTION:Chamber Training Series: Module 2\n\n\n\nPresented by: Canadian Professional Management Services \n\n\nEmployee conflict is common in all work environments\, but if left unmanaged it will have negative consequences on the workplace. Often we take the passive approach to managing conflict and naively hope that the issues will somehow be resolved. Unfortunately\, the issues typically become worse over time and the negativity spreads\, resulting in poor employee morale\, loss of productivity\, absenteeism\, staff turnover\, and a 'poisoned' work environment.\n\nIn this program you will learn effective strategies to resolve workplace conflict and how to manage employees who challenge your authority. By understanding the different stimuli to conflict and why employees develop poor behaviour\, you will begin to resolve employee conflict for the long term. With this program you will gain the tools necessary to develop confidence to actively manage the conflict around you.\n\n\n\nHalf-Day Program Content\n\nUnderstanding the supervisor's role in shaping behaviours\n\nLearning effective behavioural change models\n\nUnderstanding the different stimuli to conflict\n\nDetermining when to coach or discipline a poor employee\n\nBuilding commitment to a behavioural change plan\n\nUsing 'power' or 'interest' in resolving disputes\n\nUsing coaching and mentoring as a tool\n\nDetermining the true interests behind employee conflict\n\n\n\nWho Should Attend\n\nFront-Line Supervisors\n\nMiddle Management\n\nDirect Management\n\nTeam/Project Leaders\n\nHuman Resources and Labour Relations Specialists\n\nAnyone aspiring to the above positions X-ALT-DESC;FMTTYPE=text/html:

Chamber Training Series: Module 2
\n
\nPresented by: \; \; \; \; \; \; Canadian Professional Management Services \;

\n
\nEmployee conflict is common in all work environments\, but if left unmanaged it will have negative \; consequences on the workplace. Often we take the passive approach to managing conflict and naively hope that the issues will somehow be resolved. Unfortunately\, the issues typically become worse over time and the negativity spreads\, resulting in poor employee morale\, loss of productivity\, absenteeism\, staff turnover\, and a &lsquo\;poisoned&rsquo\; work environment.
\nIn this program you will learn effective strategies to resolve workplace conflict and how to manage employees who challenge your authority. By understanding the different stimuli to conflict and why employees develop poor behaviour\, you will begin to resolve employee conflict for the long term. With this program you will gain the tools necessary to develop confidence to actively manage the conflict around you.
\n
\nHalf-Day Program Content
\nUnderstanding the supervisor&rsquo\;s role in shaping behaviours
\nLearning effective behavioural change models
\nUnderstanding the different stimuli to conflict
\nDetermining when to coach or discipline a poor employee
\nBuilding commitment to a behavioural change plan
\nUsing &lsquo\;power&rsquo\; or &lsquo\;interest&rsquo\; in resolving disputes
\nUsing coaching and mentoring as a tool
\nDetermining the true interests behind employee conflict
\n
\nWho Should Attend
\nFront-Line Supervisors
\nMiddle Management
\nDirect Management
\nTeam/Project Leaders
\nHuman Resources and Labour Relations Specialists
\nAnyone aspiring to the above positions
\n \; LOCATION:Online via Zoom UID:e.2359.1081 SEQUENCE:3 DTSTAMP:20260427T044424Z URL:https://business.cloverdalechamber.ca/events/details/2022-03-23-chamber-training-series-module-2-dealing-with-workplace-conflict-1081 END:VEVENT END:VCALENDAR

Chamber Training Series: Module 2\n\nPresented by: \; \; \; \; \; \; Canadian Professional Management Services \;

Chamber Training Series: Module 2
\n
\nPresented by: \; \; \; \; \; \; Canadian Professional Management Services \;